#BusinessTipTuesday – #Siblings in Small Business

According to wikipedia.org, “In the United States, 80% of all children have siblings.” National #SiblingDay is Monday, April 10th. “The holiday is intended to be a celebration of the relationship of brothers and sisters.” (wikipedia.org)

Let’s look at siblings through the lens of small business. We meet many siblings at the SBDC who are making go of a business. Reflecting back on them, here are some #BusinessTipTuesday tips:

  1. Successful #smallbusinesssiblings attempt to separate business from the dinner table. Pat Nasser, co-owner of #BackyardAleHouse, #Scranton, says this is key for him and his brother Bill, and has kept things on an even keel between them. The Nasser brothers even have two other business partners who are good friends! Pat’s best practice of Family Comes First reminds us to take a breather and enjoy the company of one another, without mention of business to-do’s or obligations. This is critical for good sibling relationships! So, if you’re the family member who wants to ‘talk shop’ during dessert, refrain and set a Reminder!
  2. Recognize roles and brains. Honestly, this may take set-aside of martyrdom and pride for some. Entrepreneurs are a strong breed – and a sibling pair can be a formidable gene pool to add to the mix! Know that at various times in your business, your sibling(s) will be better at something than you. Whether it’s taking care of a certain customer account, managing an employee, or making a key growth decision, acknowledging and passing the torch on this is key to reaching the next business goal together – and with respect.
  3. Know and accept each other’s limits. Each sibling may be a heck of a loyal team when it comes to protecting and growing the business… but each may inherently have a limit they reach or can commit themselves to. These human limits (such as putting cash or personal time into the business, decisions in a business) should align with business goals. If a decision can’t be reached, maybe your sibling has reached his/her limits for the day. Allow time to for individual thought so your synergy can build later. This may also include building some individual office space or staggered work schedules.
  4. Meet, talk, and then plan… in this order. Daily dynamics of #smallbusiness can be a total grind. Rattling off important priorities by cell at 10pm to one another becomes an easy habit to get into when relation/business lines are blurred. I always recommend holding weekly meetings to my clients. Old school, but effective. Use these meetings to talk about what’s working and what’s not, short/long-term goals and happenings, role changes, and money. Highlight something great in the business and stick to a schedule. Allow non-family key employees to be part and use this time to NOT make assumptions, but to clarify and plan.
  5. A hammered-out agreement can save most conflicts– or worse yet, family wars. Keep it official. Partnership agreements define responsibilities, timelines, and most importantly, exit strategies. While no one ever wants to talk flight plans when they’re in the newlywed stage of business start-up, it’s critical. Many agreement examples are online, and a good hour spent with a business attorney who can be a neutral advisor for your sibling team is worth much.

These #bestpractices of #siblingbusiness take just small efforts to implement. Try them out and consult your #UniversityofScrantonSBDC for assistance. And much like any other relationship, remember the reasons why you chose to get into business together in the first place! Be grateful for the chance and build in some fun! #NationalSiblingDay #April10 www.scrantonsbdc.com

Gretchen Kukuchka
Business Consultant
The University of Scranton
Small Business Development Center
(570) 941-4151

#sbdcday #sbdc #shopsmall #nepa #opportunity #nepa #April10 #scranton #sbdc #smallbiz #entrepreneur #family #asbdc #business #boss #impact #goals #businessplanning #management #startup #startingyourbusiness #businesstiptuesday #tuesdaytip #organize #siblingsday #siblings 

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#BusinessTipTuesday – Plan Ahead

Tuesday April 4th is Vitamin C Day. As we all know many people take Vitamin C to help boost their immune system and fight off sickness. So for this week’s #BusinessTip Tuesday we use Vitamin C Day as a great reminder for small business owners to plan ahead for when they get sick.

The University of Scranton SBDC works with these small business owners on Business Disruption and Continuity Planning. This allows them to understand the importance of cross-training their employees so they can take on the job responsibilities of the business owner or an employee who leaves or may be out of work for an extended period of time due to illness.

However, sometimes an employee may have specialized skills that make finding a replacement difficult. It can be a long and drawn out process. In those cases, a business might want to look into key employee insurance, which will help cover expenses associated with replacing that key employee if they are out of work for a long time.

Just like taking Vitamin C is planning ahead to fight-off illness, taking the necessary steps to plan ahead for business disruptions is also key, because once something happens it’s too late.

For additional information or if you would like the assistance of the Small Business Development Center in getting prepared call us at 570-941-7588 or visit us on the web at www.scrantonsbdc.com.

Keith D. Yurgosky
Business Consultant
The University of Scranton
Small Business Development Center
(570) 941-4150

Helping Businesses Start, Grow, and Prosper
Download the Scranton SBDC App from the Apple Store or Google Play.
Twitter @scrantonsbdc

#sbdcday #sbdc #shopsmall #nepa #opportunity #nepa #March33 #scranton #sbdc #smallbiz #VitaminCDay #entrepreneur #namingyourbusiness #asbdc #business #boss #impact #goals #businessplanning #management #startup #startingyourbusiness #businesstiptuesday #tuesdaytip #organize 

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New Business Alert – Tiddlywinks Boutique Opens in Dunmore PA

Tiddlywinks Boutique - Dunmore PA

The University of Scranton Small Business Development Center is proud to announce a new small business has opening in Northeastern Pennsylvania. Entrepreneur Jessica Bredbenner has expanded her mobile children’s clothing boutique, Tiddlywinks to a storefront in Dunmore, PA. .

When asked why she chose to start her own business, Ms. Bredbenner replied, “I have always been a creative person and have had entrepreneurship in blood since I was young. I wanted to bring something unique and special to Northeastern Pennsylvania for little girls & things that moms can’t find in a typical store.”

The SBDC assisted the business through her expansion efforts with business planning, financial projections, as well as assisted the client in planning a grand opening.  The Center will continue to provide marketing & management advice.

After several months of SBDC consulting services, the grand opening and ribbon cutting was held on March 31st, 2017. Among those in attendance were State Representative Kevin Haggerty, representatives from The Greater Scranton Chamber of Commerce and the SBDC, as well as friends and family of Ms. Bredbenner.

You can visit Tiddlywinks Boutique at 500 Chestnut Street, Dunmore, PA,  or they can be contacted at by phone at (570) 309-3010.

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#BusinessTipTuesday – Check that off your list.

Take Note! #PencilDay on March 30, 2017

Pencil Day this month reminds me of an age old organizational technique that still withstands the technological age-making lists! After hours spent each day on the computer, to me there is something refreshing and exciting about touching a pencil to a piece of paper. A great excuse to unplug and pick up your writing utensil is to make a list.

List making can help you:

Create Order by visually organizing your thoughts and your responsibilities. Failure to plan is planning to fail!

Stay on top of things by listing all that needs to be done on as it pops into your head.

Provides accountability to make sure you achieve all that you intended to.

Prioritize… Figure out what tasks are most pressing and list them in order of importance. Create high priority, medium priority and low priority lists.

Monitor Your Progress by checking off your accomplishments as you go. Feel proud of all that you’ve done and let it motivate you to do more!

Slow Down… and hand write it. This allows you time to collect your thoughts, organize, and create a plan of action. For convenience, you can always transfer your lists to your devices later!

Our days can get busy, but sacrificing a moment to organize can be worth it in the long run. Whether it’s for the groceries, work, chores, or miscellaneous tasks… making lists can ensure you maximize your efficiency and effectiveness during the week!

Caitlin Slattery
B.S. Marketing/Entrepreneurship 2017
The University of Scranton
Intern at The University of Scranton Small Business Development Center

#sbdcday #sbdc #shopsmall #nepa #opportunity #nepa #March33 #scranton #sbdc #smallbiz #PencilDay #entrepreneur #namingyourbusiness #asbdc #business #boss #impact #goals #businessplanning #management #startup #startingyourbusiness #businesstiptuesday #tuesdaytip #organize #notes #pencil

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#BusinessTipTuesday – National #SBDCday

#BusinessTipTuesday – National #SBDCday

There are some great special days this week like #PecanDay, #PuppyDay and #PoultryDay, but I’m most excited to talk about the first National SBDC Day, Wednesday, March 22, 2017.

America’s SBDC has said, SBDC Day is a national, collective proclamation of the success and impact America’s Small Business Development Centers (SBDCs) have across the nation in economic development and the small business community at large. This special day will be celebrated with social media campaigns, public relations initiatives, online and in-person events and more. To learn more visit: http://americassbdc.org/SBDCday/
Here is how your business can get involved:

  • Pledge your social media support for #SBDCDay on ThunderClap
  • Post how the SBDC has helped your business on social media using hashtag #SBDCDay
  • Follow your local SBDC on social media

The University of Scranton has been hosting the SBDC for more than 30 years. In addition to our one-on-one consulting we offer special program efforts directed at women entrepreneurs, matching interns from 11 area Universities for a unique intern experience and much, much more. Our website has the information you need to succeed with your business.

Visit http://pasbdc.org to learn more about the services provided by the SBDC and to locate a center near you.

Donna Simpson
SBDC Consultant Manager

#sbdcday #sbdc #shopsmall #nepa #opportunity #nepa #March22 #scranton #sbdc #smallbiz #NameTagDay #entrepreneur #namingyourbusiness #asbdc #business #boss #impact #goals #businessplanning #management #startup #startingyourbusiness #businesstiptuesday #tuesdaytip


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#BusinessTipTuesday – Name Tag Day

Many clients look to The University of Scranton SBDC for guidance when trying to select a name for their small business.  This weeks #BusinessTipTuesday refers to Name Tag Day, which falls on Thursday, March 9th.  This is a good reminder to the importance of picking the right name for your business.

Some tips to remember are:

  • Avoid acronyms … you want something that people can easily pass on via word-of-mouth, as that still is the best way to market your business.
  • Try to think about the image you are trying to portray, and chose a name that reflects that.
  • Resist naming the business after yourself, especially if you have a name that is hard to pronounce or spell.
  • Think in terms of online marketing, use keywords or phrases that will help you get found online.
  • Ask for help. Share your business name ideas with friends and family and illicit feedback.

Remember, your local SBDC consultant is always a valuable resource when making any business decisions.  So contact your local SBDC for assistance in starting your small business.

Keith D. Yurgosky
Business Consultant
The University of Scranton
Small Business Development Center



#opportunity #nepa #March9 #scranton #sbdc #smallbiz #NameTagDay #entrepreneur #namingyourbusiness #asbdc #business #boss #impact #goals #businessplanning #management #startup #startingyourbusiness

Posted in #BusinessTipTuesday, #ShopSmall, #TuesdayTips, adaptability, Business, Business Continuity, entrepreneurial awards in PA, Grow your business, pasbdc, small business loans, small business on the internet, small business recordkeeping, small business taxes, small business training, social consciousness, social media | Leave a comment

#BusinessTipTuesday – Do You Unplug from Your Business?

Happy #BusinessTipTuesday! This week we are focusing on the #DayOfUnplugging, this Friday, March 3rd. Although when you run your own business you never really have a day off, so it is important to use the days that your business is “unplugged”, or closed, wisely. These are days that you should value, as all the behind the scenes work happens on these days! Whether it’s stocking the shelves, ordering new inventory, calling employee meetings, working on your finances, or one of the many other things business owners need to do, it must be completed in order to keep your business running smoothly. Here are some tips for when you are somewhat “unplugged” from your business and how to make the days your business is closed as successful as they can be.

  • Stay organized: With free time being very limited as a business owner, it’s important to stay organized with everything that you need to do. Understand that organization will help you to keep things on track and allow for your time to be distributed equally. For example, keep organized files of each order you place so that you know when it’s time to order again.
  • Follow a schedule: It’s very important to keep a schedule for when there’s a lot to do but only a little time, as most businesses are open 5-6 days a week. By keeping a schedule you can plan out what needs to be accomplished for that day. This way you prioritize the things that need to be done on days with more time and make sure you don’t waste the day on something that could be done after work one night. Maybe there is a new item you would like for your store to sell and you plan to do research before buying; this would be something to do on your off day, as opposed to putting together the employee work schedule for the next week which you can complete before your business opens or after you close your business at night.
  • Take a minute to yourself: Often times, as business owners, things can be overwhelming, as you can only do so much in a day’s time. However, it is important to take care of yourself and let your brain relax, especially since for most people your business depends on you. A sick or stressed out owner is not something that will benefit the business. So every once in a while, on days that your business is “unplugged”, sleep for that extra hour, take the time to go for a walk outside or read a book, or have a few minutes of peace and quiet to recompose yourself to take on the next work week. It will benefit you and your business in the long run!

Hopefully these few tips will help with keeping your business on track for successful days when the business is closed! If your business needs any help, don’t forget we are here at the University of Scranton Small Business Development Center!

Danielle Guari, B.S. Entrepreneurship 2017
University of Scranton Small Business Development Center


#opportunity #nepa #March3 #scranton #sbdc #smallbiz #DayOfUnpluging #entrepreneur #closed #organize #peace #asbdc #business #boss #impact #goals #businessplanning #management

Artwork adapted by Freepick.com

Posted in #BusinessTipTuesday, #ShopSmall, #TuesdayTips, ASBDC, Business, Business Continuity, business planning, management integrity, SBDC, SBDCs in Northeastern PA, self-awareness, small business loans, small business on the internet, small business recordkeeping, small business taxes, small business training, social consciousness, social media, Uncategorized | Leave a comment

Business Tip Tuesday #StickyBunDay

By: Donna Simpson

According to our Every Day’s a Holiday calendar, the week of February 20th includes chocolate mint day, national cherry pie day, sticky bun day, tortilla chip day and chocolate covered peanuts day. It’s a gastric festival for food lovers.

Many of us dream of starting a business and what easier way than cooking or baking our favorite recipes. Easy right??? No, not even close. In Pennsylvania the Department of Agriculture regulates food with the primary purpose of keeping consumers safe from foodborne illness.

Before you pull out your first recipe, visit the PA Department of Agriculture at http://www.agriculture.pa.gov/Protect/FoodSafety/Pages/default.aspx. You’ll find contacts for licenses and registrations, food safety information and much more.

Then check out http://extension.psu.edu/food/entrepreneurs , Penn State Extension office information related to all things food. You’ll find their Fact Sheets informative and very useful.

Finally, The University of Scranton SBDC offers services specific to our food clients. We’ll help you with your business plan as well as figure out how you can open the doors of your food related business.

Check our website http://www.scrantonsbdc.com for upcoming training programs including our First Step to Starting a Business and ServeSafe.


#opportunity #nepa #February21 #scranton #sbdc #smallbiz #stickybunday #entrepreneur #chocolatemintday #nationalcherrypieday #tortillachipday #chocolatecoveredpeanutsday #ServeSafe #food #PADepartmentofAgriculture


Artwork adapted by Freepick.com

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#BusinessTipTuesday – we’re talking GROUCHES

It’s #BusinessTipTuesday at The University of Scranton SBDC – and we’re talking GROUCHES. Do you know one? Work with one?…Work FOR one? This Thursday, February 16, is national Do A Grouch A Favor Day. We’ll charge you with an idea at the end of this post – find a grouch near you and lend a hand (or an ear)…

Often at the SBDC, we get to know our clients well-enough that sometimes we are graced with hearing some really personal opinions of people – either what the boss thinks of their employee, or what the manager thinks of their boss. From a management standpoint, we can listen to help them flush out whether it’s a core issue that will affect the business or just a personality conflict that needs repaired. But really, it may just come down to someone having a bad day. Or someone going through a rough personal issue.

My friend and SBDC client, Kate Sholonski, author, coach, and leadership trainer at Triumph Leadership Group @Kate4Joy #TiogaCountyPennsylvania always says we need to look at two things when we meet up with a grouch:

  1. What may be going on inside of them to cause them to act out; and,
  2. What they may be afraid of.

Kate says a grouch is almost always “out of alignment” and “out of sync” from being “their best self”. She notes: “Being patient with a grouch as well as compassionate will go much further in assisting them to slow down, assess what is truly happening so whatever issue that is being dealt with can be managed more easily without hurt feelings, resentments and anger that can prolong the discomfort”. Seems simple, right?

Let’s wrap up by remembering that doing a favor IS compassionate, and can, perhaps, change a grouch for the better. If you try, they may, too. It’s the glass is half full approach – worth trying…

Gretchen Kukuchka
Business Consultant, Bradford, Tioga, Lackawanna counties
Small Business Internship Initiative @SmallBizIntern
The University of Scranton SBDC

#opportunity #nepa #February16 #scranton #sbdc #smallbiz #DoAGrouchAFavorDay #entrepreneur 


Artwork adapted by Freepick.com

Posted in #BusinessTipTuesday, #TuesdayTips, Business, business start up, Goals, Grow your business, Hiring Employees, SBDC, social media | Leave a comment

#BusinessTipTuesday – Plan ahead.

In our latest installment of #BusinessTipTuesday has us looking to #UmbrellaDay, February 10th, as a good reminder to our small business owners to be prepared for weather related or any other type of business disruptions.

The University of Scranton Small Business Development Center (SBDC) works with small businesses to create a business disruption plan that can assist the business owner in making sure they have planned ahead to offset disruptions of any sort.  Some of the more common business disruptions we see here at The University of Scranton SBDC that can have large impact on a small business are:

  • Computer Crashes
  • Loss of a key employee
  • Weather
  • Fire

Visit your local SBDC to help your business prepare for these or any other type of business disruption.

Keith D. Yurgosky
Business Consultant
The University of Scranton
Small Business Development Center


#BusinessTipTuesday, #TuesdayTips, New Business, #SBDC, #BusinessTipTuesday, #SmallBiz #UniversityofScranton, #NEPA, #Scranton

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